Privacy Policy

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Last updated: 20.10.2025

Silvertini Florist (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you shop with us or use our website.

Silvertini Florist is a trading name of Silvertini Group Ltd, based at:
Waterton Park, Walton, Wakefield, WF2 6QQ
silvertini@silvertini.com
www.silvertiniflorist.com

We may collect:

• Your name, address, email, and phone number
   
• Payment and delivery details
   
• Order history and preferences
   
• Technical data like your IP address and browser type
   
• Marketing preferences if you’ve subscribed
   

We use your data to:

• Process and deliver your orders
   
• Communicate with you about purchases or bookings
   
• Improve our products, website, and customer experience
   
• Send marketing updates (only if you’ve opted in)
   
• Meet legal or accounting obligations
   

We’ll never sell or rent your personal data to anyone.

We use secure systems to keep your data safe.
All payments are handled by trusted providers (such as Shopify Payments, Stripe, or PayPal) — we never store card details on our servers.

We only share data with:

• Payment processors (for secure transactions)
   
• Delivery couriers (for your orders)
   
• Website and email hosting partners (for site functionality)
   

All third parties comply with UK GDPR standards.

You have the right to:

• Access the data we hold about you
   
• Request corrections or deletion
   
• Withdraw consent for marketing
   
• Object to how we process your data
   

To do so, please email us at silvertini@silvertini.com 

We use cookies to improve your experience and analyse website traffic.
You can change or disable cookies through your browser settings at any time.

We keep your information only as long as necessary — usually up to six years for order and legal records.

We may update this page occasionally. The latest version will always be available here.

If you have any questions about your privacy or how we handle data, please contact us at:
silvertini@silvertini.com